The BetOnline.ag sportsbook offers an extensive array of major and minor sporting events from all over the world. Our clients are the focal point of our business and we’re committed to providing them with the best possible online betting experience and customer service. How about reviewing the facts of the case rather than your staff who don't understand your own rules?įor more than 25 years, BetOnline.ag has worked hard to earn the reputation as one of the premier brands in sports betting and online gaming. I guess management reads these things and I got a response showing just how clueless they are. Edit: I'm doubling down on this review and I would take away that one star if I could. I guess this site is okay for sports betting, but don't expect a good experience if you play horses. Multiple interactions with betonline staff - none of whom understand horse racing - resulting in a mere refund of a few dollars rather than my full payout. Betonline house rules say that the payout follows track rules. My horse was listed as part of the winning wager. The rules of that particular track assign me the post time favorite who won that particular race. These guys don't employ anybody that understands horse racing, bet structures, or how their own house rules apply to payouts.
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